For all MOOSKi Merchandise we use a Print-On-Demand and Fulfilment Service, located in the US. For this reason, if you receive an item that is misprinted in any way please don't hesitate to contact us directly so we can get into contact with our supplier and resolve the issue ASAP.
We offer LIVE Shipping Rates at checkout, which are calculated based on the exact weight and destination of the order.
SOME PRODUCTS MIGHT BE SHIPPED SEPARATELY
Each item that is shipped may have different delivery times, this is because some products are packaged and shipped separately.
Please allow 2-7 business days for order fulfilment, and then you should add shipping times on top of that. This may become a little confusing, please see the table below;
3-5 Business days via USPS
3-8 Business days via FedEx Smart Post
|1-3 Business days via FedEx|
|CANADA||5-10 Business days without tracking||1-5 Business days via FedEx|
|REST OF WORLD||5-20 Business days without tracking||
1-5 Business days via FedEx
97.66% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
CUSTOM FEES NOTICE
Shipping outside of the US does mean that you may be required to pay custom and import taxes, depending on the destination country, order value, and other factors.
All customers are responsible for the custom rates within their own country.
HOW WILL TAX BE CALCULATED?
As our supplier is located in two states in the US, by law, all orders shipping to California or North California will be charged sales tax.
If you have any questions or if we can help you with anything at all, please contact us at firstname.lastname@example.org